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SHIPPINGS & RETURNS

SHIPPING POLICY

-DELIVERY INFORMATION-

We ship within Italy and Worldwide via postal service. Shipping costs for orders over €130.00 are free of charge(This applies only for our European customers. Zone1: Europe and Mediterranean Basin) Please note, for orders outside of European Countries you may be required to pay international customs duties and local sales tax on receipt of your order.

When the customer goes to checkout it will automatically calculated the shippingbased on the weight you put in and their address. ​​​

Once we have received payment confirmation, your order will be shipped within 3 business days(Monday to Friday.​)

If you would like to use an international courier service other than the post office, please contact us before making payment.

-SHIPPING COSTS-

For order under €130.00

Italy: €4.70

Europe and Mediterranean Basin: €7.80

*Traceability up to the International Exchange Center of Poste Italiane.

ZONE 1 (EUROPE AND MEDITERRANEAN BASIN)

Europe: Albania, Andorra, Austria, Azores, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Great Britain and Northern Ireland, Greece, Guernsey, Hungary, Iceland, Ireland, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Man Islands - Great Britain EU, Melilla, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Republic of San Marino*, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City

Mediterranean Basin: Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Tunisia

ZONE 2 (OTHER COUNTRIES IN AFRICA, AMERICAS, OTHER COUNTRIES IN ASIA)

Other countries in Africa: Angola, Ascension Islands (UK), Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (People's Republic), Côte D'Ivoire, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Equatorial Guinea, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Namibia, Niger, Nigeria, Republic of the Congo, Reunion (Islands), Rwanda, St. Helena (Island Of), St. Thomas and Principe, Senegal, Seychelles, Sierra Leone, South Africa, Sudan, South Sudan, Swaziland, Tanzania, British Indian Ocean Territory, Togo, Tristan Da Cunha, Uganda, Zambia, Zimbabwe

Americas: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire - (Netherlands Antilles), Brazil, British Samoa, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falklands Islands, Grenada, Greenland, Guadeloupe, Guantanamo Bay, Guatemala, Guyana, Guyana (French), Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saba - (Netherlands Antilles), Saint Barthelemy - (St. Barth), Saint Eustatius - (Netherlands Antilles), Saint Christopher, Saint Lucia, Saint Pierre & Miquelon, Saint Vincent (And The Grenadines), Sint Maarten, South Georgia and The South Sandwich Islands, United States, Suriname, Trinidad & Tobago, Turks And Caicos Is., Uruguay, Venezuela, Virgin Islands - Br, Virgin Islands - U.S. - (St. Tomas & St. Croix)

Other Asian Countries: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, East Timor (East), Georgia, Hong Kong, India, Indonesia, Iran, Iraq, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Macao, Maldives, Malaysia, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam.

Weight brackets(18.03.2025)

Up to 350g - 12,95EUR

Over 350g and up to 1000g - 17,60EUR

Over 1000g and up to 2000g - 29,45EUR

*Traceability up to the International Exchange Center of Poste Italiane.

ZONE 3 (OCEANIA)

Oceania: Australia, Cook Islands, Fiji Islands, Guam, Kiribati, Marshall Islands, Micronesia (Caroline Islands), Nauru, Niue, Norfolk Island, New Caledonia, New Zealand, Palau, Papua New Guinea, Pitcairn, Polynesia (French), Saipan (Mariana Islands), Solomon Islands, Samoa (American), Scattered Islands, French Southern and Antarctic Territories, Tonga (Islands), Tokelau, Tuvalu, Vanuatu, Wake, Wallis & Futuna (Islands)

Weight brackets(18.03.2025)

Up to 350g - 17,60EUR

Over 350g and up to 1000g - 23,80EUR

Over 1000g and up to 2000g - 35,15EUR

*Traceability up to the International Exchange Center of Poste Italiane.

Posta1 shipments are delivered:

on one working day1 (excluding Saturdays and holidays) following the day of acceptance for 80% of shipments

on four working days (excluding Saturdays and holidays) following the day of acceptance for 98% of shipments

RETURN & EXCHANGE POLICY

We accept a return only when your artwork is damaged in transit.

Please contact us via email within 24 hours of receiving your piece and include photographs of the packaging and the damaged artwork. 

We do not accept returns and exchanges for other reasons.

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